Shipping policy

CUSTOMER RESPONSIBILITIES

All customers will be held to the same standard when it comes to understanding our terms and conditions for our policies. If there is any miscommunication or issues with the policies listed, they must be addressed to our company via. email : atrxworldbiz@gmail.com . If the customer fails to contact us about any problems they have with our policies before they place their purchase, the issue will not be addressed or resolved. 

ALL ITEMS ARE MADE TO ORDER (UNLESS STATED OTHERWISE)

PLEASE ALLOW 7-15 WORKING DAYS FOR YOUR ORDER TO SHIP (VARIES INTERNATIONALLY)

SHIPPING ADDRESSES CANNOT BE CHANGED. WE WILL ONLY SHIP TO THE ADDRESS ENTERED WHEN THE ORDER WAS ORIGINALLY PLACED.

IT IS THE CUSTOMERS RESPONSIBILITY TO PAY IMPORT TAXES.

IF YOU REFUSE A SHIPMENT FROM US, YOU ARE RESPONSIBLE FOR THE ORIGINAL SHIPPING CHARGES AND THE COURIER COST.

 

Please Note: orders with multiple items may ship separately. 

ALL SALES ARE FINAL. NO REFUNDS OR EXCHANGES. UNLESS THERE IS AN ERROR DUE TO THE SHIPPER. PRODUCTS ARE LIMITED THEREFORE WE CAN NOT PROCESS EXCHANGES FOR INCORRECT SIZES SO PLEASE CHECK OUT THE SIZING CHART.

 

PREORDER PROCESS

If an item is labeled in the description as a PREORDER, all orders placed on this item must have check our terms and conditions box before they place their PREORDER on that particular item. Customers will not be able to complete their purchase until they have selected this box and ALL customers are responsible for reading the terms and conditions for the PREORDER before they check the box to complete their purchase. After purchasing a PREORDERED item, you are now fully committed to abiding by the duration of the PREORDER duration and will have to wait the duration of the process to have your item delivered. For updates on your PREORDER, we suggest your to follow our INSTAGRAM: @ATRXWORLD 

 

ALL SALES ARE FINAL. NO REFUNDS OR EXCHANGES UNLESS ITEM IS FAULTY.

CONTACT ATRXWORLDBIZ@GMAIL.COM